Insurance Renewal Reminder Software Nepal
Most insurance agents in Nepal track renewal dates in a notebook or spreadsheet and rely on personal calls to remind clients before premiums lapse. It works for 20 clients. At 100, renewals start slipping — and a lapsed premium often means a lost client. SUQO sends reminders automatically, collects via eSewa and Khalti, and tracks every client's renewal status in one place.
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Manual renewal follow-ups don't protect your client base.
Insurance agents in Nepal spend significant time every month chasing premium renewals — calls, messages, follow-ups. Clients who don't hear from you in time let their policy lapse. Once lapsed, most don't renew.
Calling clients before every renewal
Someone personally calls or messages each client before their premium is due. Time-consuming, easy to miss, and clients don't always respond before the deadline.
Renewal dates scattered across notebooks
Client name, policy type, premium amount, renewal date — tracked manually in a register or spreadsheet. By the time you check it, some renewals have already passed.
Clients lapsing without realising it
A client misses the renewal window — sometimes because life got busy, sometimes because the reminder never came. Coverage lapses. They find out when they need to make a claim.
Cash collection with no clear trail
Premium paid in cash, noted somewhere, maybe transferred later. By audit time, matching payments to policies across dozens of clients is a significant headache.
No view of renewal pipeline
How many renewals are coming up this month? How much premium revenue is at risk? Without manually going through every client record, there's no quick picture.
No structured client onboarding
New client takes a policy, first premium collected informally, renewal date noted by hand. No confirmation, no automated reminder scheduled, no digital record the client can reference.
Premium renewal management built for Nepal's insurance market.
Before SUQO, managing premium renewals for an insurance agent in Nepal meant personal calls, manual registers, and hoping clients renewed before their policy lapsed. SUQO replaces all of that — one platform that tracks every client's renewal date, sends automated SMS reminders before the premium is due, and collects payment via eSewa or Khalti.
Built in Nepal, built for Nepal.
Everything you need to protect your renewal rate.
One platform for your entire client renewal operation. No manual calls, no missed renewals, no guessing.
Client management
Every client and their premium status in one dashboard — active, due, overdue, or lapsed. Always know where each client stands.
Renewal date tracking
See every upcoming renewal — today, this week, this month. Never miss a renewal window again, and never be caught off-guard by a lapse.
Automated SMS reminders
Premium reminders go out automatically over SMS before the renewal date. Clients get reminded with a payment link — no personal call required.
Digital & cash payments
Clients pay via eSewa, Khalti, or ConnectIPS through a payment link. Record cash premium payments manually — all records in one place.
Renewal pipeline reporting
See active clients, upcoming renewals, overdue premiums, and collection history in real time. Always know the state of your book of business.
Multiple policy types
Create plans for life, health, vehicle, or any other policy type. Manage all your clients and policy types from a single dashboard.
Three steps to automated premium renewals.
Set up your policy plans
Create plans for each policy type — life, health, vehicle. Set the premium amount and renewal cycle. Takes under 10 minutes.
Add your clients
Add clients manually or share an onboarding link. Each client gets their own renewal date and premium cycle tracked from day one.
SUQO handles the reminders
Premium reminders go out automatically over SMS before each renewal date. Clients pay via eSewa or Khalti. You see every renewal in real time — who's paid, who's due, who's at risk of lapsing.
Simple pricing. No surprises.
Free to start. Only pay for what you use.
0 Platform Fee
Manage subscriptions, renewals & reports
Subscription reminders (SMS Credits)
NPR 1.49/SMS (NPR 0.99 at 1,000+)
- 100 free SMS credits included.
- Top up anytime as needed.
Payment provider charges (Incl. VAT)
Per successful payment only
- eSewa 1.13%
- Khalti 1.13%
You want auto-debit. So do we.
Let's be honest about where Nepal's payment infrastructure is — and where it's going.
Reminder-driven collection. Fully structured.
Auto-debit isn't available in Nepal yet. Banking infrastructure hasn't opened that up. But subscription management is far more than one feature. SUQO handles everything that can be structured right now:
- Automated SMS reminders before and after renewal dates
- Payment links sent directly to subscribers
- Full visibility on who's paid, who's due, who's overdue
- Collection via eSewa, Khalti, and ConnectIPS
- Manual recording for cash and bank transfers
When auto-debit arrives in Nepal, SUQO will have it first.
Nepal's payment infrastructure is evolving. When auto-debit becomes available, SUQO is positioned to integrate it immediately — and you'll already be on the platform.
- First-mover advantage for businesses already on SUQO
- No migration — same subscribers, same plans, upgraded flow
- The subscription infrastructure is already built and running
Frequently asked questions
Yes. Create separate plans for each policy type, each with its own premium amount and renewal cycle. All clients across all policy types are managed from the same dashboard.
No. Clients receive a payment link by SMS and pay using their existing eSewa or Khalti account. No app download or new account required.
Yes. For clients who pay cash, mark the payment manually in the dashboard. All records — digital and cash — stay in one place.
No. SUQO handles the payment gateway integration for you. No merchant API application required.
The client moves to overdue status in your dashboard. SUQO automatically sends a follow-up SMS reminder. You see it clearly and can act before the policy lapses.
You can create your first policy plan and start adding clients in under 10 minutes. No technical setup required.
Protect your renewal rate. Automate the follow-ups.
Free to start · 100 SMS credits included · Set up in minutes