For Internet Service Providers in Nepal

ISP Billing & Subscription Software Nepal

When auto-debit lands, ISPs that already have structured subscriber billing will flip a switch. ISPs still running on spreadsheets and phone calls will have to rebuild from scratch. SUQO puts you in the first group — structured subscriber records, renewal automation, and an API your IT team can build on today.

SUQO subscription dashboard for ISPs
Structured subscriber records from day one
Automated SMS reminders — no manual calls
API-ready for your IT team
Auto-debit ready when Nepal is
The only platform of its kind in Nepal

At 500 subscribers, informal billing becomes a real operational problem.

Small ISPs manage fine with phone calls and spreadsheets. But somewhere between 200 and 1,000 subscribers, the informal system stops working — renewals slip through, staff spend their days chasing payments instead of managing the network, and there's no clear picture of what MRR actually looks like. That's the gap SUQO fills.

Calling subscribers one by one

Someone calls or messages each subscriber before their renewal date every month. At 50 subscribers it's manageable. At 200 it's a full-time job — and renewals still slip.

A spreadsheet no one fully trusts

Renewal dates, payment statuses, plan types — all in a shared sheet, manually updated, frequently wrong. By the time you act on it, the data is already a week old.

Not knowing who's due until they complain

You find out a subscriber hasn't renewed when they call to say the connection is slow or cut. By then the renewal window has passed and the conversation is already awkward.

Cash collected with no clear record

A subscriber pays cash, you note it somewhere, maybe enter it later. By month end, no one's sure what's been paid, what's pending, and what was promised but never came through.

No real picture of monthly revenue

You can't see your actual recurring revenue without manually counting. No totals, no trends — just a rough sense of how last month went based on what ended up in the account.

No structured way to onboard new subscribers

New connection installed, payment collected informally, billing cycle tracked somewhere. No confirmation sent, no renewal date set, no record tied to an actual subscriber profile.

What SUQO is

Structured billing today. Auto-debit ready tomorrow.

Existing ISP billing tools in Nepal are built around the dashboard — a UI for managing subscriber records and issuing invoices. SUQO is built differently: it's billing infrastructure with an API at the core. That distinction matters when auto-debit arrives in Nepal. ISPs already integrated with SUQO will have auto-debit in their billing layer from day one. Everyone else will be retrofitting.

Built in Nepal, built for Nepal.

SUQO dashboard showing ISP subscriber management

Everything you need to run ISP billing properly.

One platform for your entire subscriber billing operation. No spreadsheets, no manual calls, no guessing.

Subscriber management

Every subscriber in one structured dashboard — active, due, overdue, paused, or cancelled. See your entire base at a glance without digging through a sheet.

Renewal tracking

Know exactly who renews when. See what's due today, this week, and next month — so you're always ahead of the billing cycle, not reacting to it.

Automated SMS reminders

Renewal reminders go out automatically over SMS before and after the due date. No manual calls, no WhatsApp copy-paste. Your subscribers get reminded — you get paid.

Payment collection

Collect via eSewa, Khalti, and ConnectIPS through subscriber payment links. Record cash and bank transfers manually too — every payment in one place.

Revenue reporting

See active subscriber count, overdue amounts, and collection history in real time. Always know what your monthly recurring revenue actually looks like.

Flexible plan management

Create home, business, or custom plans at any price point and billing cycle. Update plans anytime — existing subscribers stay on their current plan until you move them.

REST API for your IT team

Integrate SUQO directly into your subscriber portal or network management system. Create subscribers, trigger renewals, and sync billing state programmatically — and be auto-debit ready when Nepal gets there.

How it works

Three steps to structured subscriber billing.

1

Set up your subscription plans

Create plans for each service tier — home, business, or custom. Set your pricing, billing cycle, and accepted payment methods. Takes under 10 minutes.

2

Add your subscribers

Onboard subscribers via a payment link or add them manually. Each subscriber gets their own billing cycle and renewal date from day one.

3

SUQO handles the rest

Renewal reminders go out automatically over SMS. Every subscriber is tracked: active, due, in grace, or cancelled. Whether you have 50 subscribers or 5,000, the same system runs without you touching it.

A question you're probably thinking about

You want auto-debit. So do we.

Let's be honest about where Nepal's payment infrastructure is — and where it's going.

Right now

Reminder-driven collection. Fully structured.

Auto-debit isn't available in Nepal yet. Banking infrastructure hasn't opened that up. But subscription management is far more than one feature. SUQO handles everything that can be structured right now:

  • Automated SMS reminders before and after renewal dates
  • Payment links sent directly to subscribers
  • Full visibility on who's paid, who's due, who's overdue
  • Collection via eSewa, Khalti, and ConnectIPS
  • Manual recording for cash and bank transfers
Coming

When auto-debit arrives in Nepal, SUQO will have it first.

Nepal's payment infrastructure is evolving. When auto-debit becomes available, SUQO is positioned to integrate it immediately — and you'll already be on the platform.

  • First-mover advantage for businesses already on SUQO
  • No migration — same subscribers, same plans, upgraded flow
  • The subscription infrastructure is already built and running
Pricing

Simple pricing. No surprises.

Free to start. Only pay for what you use.

0 Platform Fee

Manage subscriptions, renewals & reports

Subscription reminders (SMS Credits)

NPR 1.49/SMS (NPR 0.99 at 1,000+)

  • 100 free SMS credits included.
  • Top up anytime as needed.

Payment provider charges (Incl. VAT)

Per successful payment only

  • eSewa 1.13%
  • Khalti 1.13%
No setup cost No monthly fee No hidden charges
For technical teams

Subscription infrastructure you can build on.

Use the SUQO API to manage subscribers, trigger renewal reminders, collect payments, and sync billing state directly into your own product. No per-call charges. No developer tier. Free from day one.

  • Create and manage subscribers programmatically
  • Trigger SMS reminders or send payment links via API
  • Track renewal status, grace periods, and cancellations
  • Works alongside the dashboard — or fully headless
POST /v1/external/subscriptions/
GET /v1/external/subscriptions/{id}/
POST /v1/external/subscriptions/{id}/renew/
POST /v1/external/subscriptions/{id}/cancel/
// POST /v1/external/subscriptions/
{
  "plan": "plan_abc123",
  "subscriber_name": "Aarav Shrestha",
  "subscriber_phone": "98XXXXXXXX",
  "mode": "reminder_and_payment",
  "start_date": "2026-06-01"
}

// 201 Created
{
  "id": "sub_x9k2m",
  "status": "active",
  "payment_link": "app.suqo.ai/pay/..."
}

Frequently asked questions

Existing ISP billing tools are dashboard products — they help you manage records and issue invoices through a UI. SUQO is infrastructure with an API core. That matters for two reasons: you can integrate it directly into your subscriber portal or network management system today, and when auto-debit arrives in Nepal, ISPs in the SUQO payment layer get it automatically. Tools that aren't in the payment layer will have to retrofit.

Auto-debit will allow payments to be collected from a subscriber's digital wallet or bank account automatically at renewal — no link click needed. When that capability becomes available in Nepal, SUQO will enable it for all subscribers already on the platform. ISPs using SUQO today will have structured billing records and payment history already in place, making the switch seamless.

Yes. The SUQO REST API lets your IT team create subscribers, manage plans, trigger renewals, and sync billing state programmatically — without using the dashboard. API access is free and available from sign-up. View API docs →

Yes. You can create as many subscription plans as you need, each with its own pricing, billing cycle, and payment methods. All plans and their subscribers are managed from the same dashboard.

No. SUQO handles the payment gateway integration for you. You do not need to set up your own merchant API with eSewa, Khalti, or ConnectIPS.

The subscriber moves to overdue status on your dashboard so you can see it clearly. SUQO can send a follow-up SMS reminder automatically after the due date. You decide whether to give a grace period, pause the connection, or cancel.

You can create your first plan and start adding subscribers in under 10 minutes. No technical setup required.

Get your billing infrastructure in place before auto-debit arrives.

Free to start  ·  100 SMS credits included  ·  Set up in minutes