For Water Delivery Businesses in Nepal

Your customers already reorder every month. Make it automatic.

Homes and offices in Nepal buy filtered or mineral water jars on a regular cycle — the demand is already there. A subscription formalises what's already happening: guaranteed monthly delivery, automatic renewal reminders via SMS, and payment via eSewa or Khalti. No calls to take reorders. No chasing payments.

SUQO water delivery subscription dashboard
Track every subscriber's delivery cycle
Automated SMS reminders before due date
Collect via eSewa & Khalti
Know who's paid before you deliver
The only platform of its kind in Nepal

Taking reorders by phone doesn't scale.

Most water delivery businesses in Nepal run on repeat customers — but the repeat process is entirely manual. Customers call when they run out, staff take the order, payment comes in cash or transfer. It works, but it's not a system.

Waiting for customers to call

Customers reorder when they run out — which means you're always reacting, never planning. Delivery routes change daily and it's hard to plan stock or logistics in advance.

No structured customer list

Who are your regular customers? How often do they order? What do they owe? Without a proper subscriber record, there's no easy answer — just a phone history and memory.

Delivering before payment is confirmed

Jar goes out, payment comes later — or doesn't. It's awkward to hold a delivery over an unpaid balance, so water goes out on trust. Outstanding amounts quietly accumulate.

Cash and transfers with no clean record

Payment comes in via cash or eSewa transfer. It gets noted somewhere. By month-end, reconciling what came in against what was delivered is messier than it needs to be.

No view of recurring revenue

How much is coming in this month? How many active subscribers do you have? Without manually going through the order history, there's no quick answer.

Customers switching to competitors

A customer runs out, can't reach you quickly, and orders from someone else. No reminder went out. No subscription kept them locked in. The relationship was informal — so ending it was easy.

What SUQO is

Turn repeat orders into a proper subscription business.

Your regular customers are already behaving like subscribers — they order on a cycle, every month, reliably. SUQO just makes it official. One platform that tracks every customer's delivery cycle, sends renewal reminders automatically over SMS, and collects payment via eSewa or Khalti before the delivery goes out.

Built in Nepal, built for Nepal.

SUQO water delivery subscription management

Everything you need to run water delivery as a subscription.

One platform for your subscriber base. No phone tag, no cash chasing, no guessing.

Subscriber management

Every customer and their delivery cycle in one dashboard — active, due, overdue, or cancelled. Always know who to deliver to this week.

Renewal tracking

See who's due for renewal today, this week, and this month. Plan deliveries and stock based on confirmed subscribers — not guesswork.

Automated SMS reminders

Renewal reminders go out automatically over SMS before the due date. Customers get a payment link — they pay, you deliver. No phone calls needed.

Digital & cash payments

Customers pay via eSewa, Khalti, or ConnectIPS through a payment link. Record cash payments manually too — all records in one place.

Revenue reporting

See active subscribers, overdue amounts, and collection history in real time. Always know what your monthly recurring revenue looks like.

Flexible delivery plans

Create plans for different jar sizes, delivery frequencies, or customer types — home, office, monthly, weekly. Manage them all from one dashboard.

How it works

Three steps to a structured delivery subscription.

1

Set up your delivery plans

Create plans for each jar size or delivery frequency. Set the monthly price and billing cycle. Takes under 10 minutes.

2

Add your customers

Share a payment link with new customers or add regulars manually. Each subscriber gets their own billing cycle and renewal date from day one.

3

SUQO handles the rest

Renewal reminders go out automatically over SMS before the due date. Customers pay via eSewa or Khalti — you see payment confirmed before the delivery goes out. Every subscriber tracked, every month, automatically.

Pricing

Simple pricing. No surprises.

Free to start. Only pay for what you use.

0 Platform Fee

Manage subscriptions, renewals & reports

Subscription reminders (SMS Credits)

NPR 1.49/SMS (NPR 0.99 at 1,000+)

  • 100 free SMS credits included.
  • Top up anytime as needed.

Payment provider charges (Incl. VAT)

Per successful payment only

  • eSewa 1.13%
  • Khalti 1.13%
No setup cost No monthly fee No hidden charges
A question you're probably thinking about

You want auto-debit. So do we.

Let's be honest about where Nepal's payment infrastructure is — and where it's going.

Right now

Reminder-driven collection. Fully structured.

Auto-debit isn't available in Nepal yet. Banking infrastructure hasn't opened that up. But subscription management is far more than one feature. SUQO handles everything that can be structured right now:

  • Automated SMS reminders before and after renewal dates
  • Payment links sent directly to subscribers
  • Full visibility on who's paid, who's due, who's overdue
  • Collection via eSewa, Khalti, and ConnectIPS
  • Manual recording for cash and bank transfers
Coming

When auto-debit arrives in Nepal, SUQO will have it first.

Nepal's payment infrastructure is evolving. When auto-debit becomes available, SUQO is positioned to integrate it immediately — and you'll already be on the platform.

  • First-mover advantage for businesses already on SUQO
  • No migration — same subscribers, same plans, upgraded flow
  • The subscription infrastructure is already built and running

Frequently asked questions

Yes. Create separate plans for each product type or delivery cycle — weekly, monthly, or custom. All subscribers across all plans are managed from the same dashboard.

Yes. Your dashboard shows every subscriber's payment status in real time — active, due, overdue, or paid. You always know who's confirmed before the delivery goes out.

No. Customers receive a payment link by SMS and pay using their existing eSewa or Khalti account. No app download or new account required.

Yes. For customers who pay cash on delivery, mark the payment manually in the dashboard. All records — digital and cash — stay in one place.

No. SUQO handles the payment gateway integration for you. No merchant API application required.

You can create your first delivery plan and start adding subscribers in under 10 minutes. No technical setup required.

Turn your regular customers into proper subscribers.

Free to start  ·  100 SMS credits included  ·  Set up in minutes