How to Collect Monthly Fees from Customers in Nepal
If you run a business that charges customers monthly — a gym, a tuition center, a co-working space, a hostel — you already know the pain. Some customers pay on time. Some need three reminders. Some quietly let their membership lapse while you're still hoping they'll renew. By the end of the month, you've spent hours tracking who paid and who didn't, often from a notebook or a shared spreadsheet.
This is the normal way most Nepali businesses operate today. And it works — until it doesn't. As your customer base grows, manual collection becomes the bottleneck that limits how big you can get.
The old way: manual collection
The traditional approach to collecting monthly fees in Nepal typically looks like this: you keep a list of all customers and their due dates. When the date approaches, you call or message each customer individually. Some respond quickly, others take days. You then collect cash, ask for a bank transfer, or wait for a digital wallet payment. Once received, you update your records manually.
For 20 customers this is manageable. For 100 customers it becomes a part-time job. And every missed renewal is revenue that quietly walks out the door.
The new way: subscription billing
A subscription billing system automates the parts of this process that don't need a human. Here's how it works in practice when you use SUQO:
Set up a plan with a name, billing amount, and cycle (monthly, quarterly). Takes under five minutes.
SUQO generates a unique checkout link for your plan. Send it to your customers via WhatsApp, Viber, or SMS — no app download needed on their end.
They pay using eSewa, Khalti, or ConnectIPS. SUQO registers the payment, creates a subscriber record, and starts the billing cycle.
When the next billing date approaches, SUQO sends SMS reminders to your subscribers with a fresh payment link. You don't call anyone.
See who paid, who's due, and who's overdue — all in one place. Payments settle to your account within 24 hours.
What about customers who prefer cash?
SUQO also lets you record cash and bank transfer payments manually in your dashboard. So even if some customers don't use digital wallets, you can keep all your subscriber records in one place and still get the benefit of organized tracking and renewal visibility.
The cost
SUQO charges zero platform fee — we don't take a percentage of your revenue. The only costs are the standard eSewa or Khalti gateway fee of 1.13% per successful payment (charged directly by those gateways), plus SMS reminder credits if you use automated renewal reminders. SMS credits cost NPR 1.49 each, dropping to NPR 0.99 at 1,000 credits. There's no monthly subscription fee, no setup cost, and no minimum usage. You keep more of what you earn.
Who is this right for?
If you have more than 10 customers paying you regularly, the time you spend on manual collection already costs more than the SUQO fee. For gyms, tuition centers, hostels, co-working spaces, online services, and any other recurring-fee business, this model makes clear financial sense.
Stop chasing monthly payments
Set up your first subscription plan in minutes. SUQO handles the reminders, the tracking, and the collection.
Start managing subscriptions